1. Taraflar

SATICI / HİZMET SAĞLAYICI

• Ünvan: Kodrota
• Adres: Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44 A İç Kapı No: 18 Kadıköy / İstanbul
• Telefon: +90 505 533 87 40
• E-posta: [email protected]
• Web sitesi: https://pomercin.com

ALICI Pomercin hesabı üzerinden satın alma işlemini gerçekleştiren; ad-soyad/ünvan, e-posta, fatura ve iletişim bilgileri ödeme adımında ve hesap kaydında beyan edilen gerçek veya tüzel kişi.

2. Sözleşmenin Konusu

İşbu sözleşmenin konusu, ALICI’nın pomercin.com üzerinden elektronik ortamda sipariş verdiği, nitelikleri ve satış fiyatı sipariş/ödeme ekranında belirtilen dijital hizmetin (abonelik paketi veya ek kredi paketi) satışı ve ifasına ilişkin tarafların hak ve yükümlülüklerinin belirlenmesidir.

3. Hizmetin Temel Nitelikleri

Pomercin; sosyal medya hesaplarının tek panelden yönetimi ve zamanlanmış paylaşım (Pomercin Core), yapay zekâ destekli video üretimi (Pomercin Studio), iş akışı otomasyonu (Pomercin Pilot) ve API/MCP entegrasyonlarını sunan, bulut tabanlı bir yazılım hizmetidir (SaaS).

• Abonelik paketleri: Seçilen dönem (aylık veya yıllık) boyunca pakete tanımlı özellikleri ve dönemsel kredi hakkını içerir.
• Ek kredi (top-up) paketleri: Hesaba tek seferlik ek kredi yükler; video render, seslendirme, yapay zekâ üretimi, otomasyon ve yayın gibi işlemlerde kullanılır.
• Paketlerin içeriği, kredi miktarları ve işlem başına kredi maliyetleri satın alma anında pomercin.com ve uygulama içinde ilan edildiği şekildedir.

4. Fiyat ve Ödeme

Hizmet bedeli, sipariş ve ödeme ekranında Türk Lirası (TRY) cinsinden, vergiler dahil toplam tutar olarak gösterilir. Ödeme; PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. altyapısı üzerinden kredi kartı veya banka kartı ile, 3D Secure doğrulamasıyla alınır. Kart bilgileri SATICI tarafından görülmez ve saklanmaz.

Abonelik paketleri, ALICI iptal etmediği sürece seçilen dönem sonunda aynı dönem uzunluğunda otomatik olarak yenilenebilir; yenileme bedeli dönem başında tahsil edilir. Fiyat değişiklikleri, yürürlüğe girmeden en az 14 gün önce e-posta veya uygulama içi bildirimle duyurulur ve bir sonraki yenilemede uygulanır.

5. Hizmetin İfası (Teslimat)

Hizmet, fiziksel teslimat gerektirmeyen dijital bir hizmettir. Ödemenin PayTR tarafından onaylanmasının ardından satın alınan paket veya krediler ALICI’nın Pomercin hesabına derhal (en geç 24 saat içinde) tanımlanır ve ALICI’ya e-posta ile bildirilir. Teslimat için herhangi bir kargo veya ek ücret alınmaz. Ayrıntılar Teslimat Koşulları sayfasında yer alır.

6. Cayma Hakkı

ALICI, hizmet sözleşmelerinde sözleşmenin kurulduğu günden itibaren 14 (on dört) gün içinde herhangi bir gerekçe göstermeksizin ve cezai şart ödemeksizin cayma hakkına sahiptir.

Ancak Mesafeli Sözleşmeler Yönetmeliği’nin 15/1-(ğ) maddesi uyarınca, elektronik ortamda anında ifa edilen hizmetler ve tüketiciye anında teslim edilen gayrimaddi mallar ile aynı maddenin (h) bendi uyarınca cayma süresi sona ermeden önce tüketicinin onayı ile ifasına başlanan hizmetlerde cayma hakkı kullanılamaz. ALICI, ödeme adımında hizmetin ödemenin hemen ardından ifasına başlanmasını açıkça onaylar ve ifaya başlandıktan sonra cayma hakkının sona ereceğini kabul eder.

İfasına henüz başlanmamış hizmetler için cayma talebi, [email protected] adresine yazılı olarak iletilebilir. Cayma halinde tahsil edilen bedel, bildirimin SATICI’ya ulaşmasından itibaren en geç 14 gün içinde ödemenin yapıldığı karta iade edilir.

7. İptal ve İade

ALICI aboneliğini dilediği zaman hesap ayarlarındaki Faturalandırma ekranından iptal edebilir. İptal, içinde bulunulan dönemin sonunda yürürlüğe girer; dönem sonuna kadar hizmet kullanılmaya devam edilir ve bir sonraki dönem için ücret tahsil edilmez. Mükerrer veya hatalı tahsilat ile SATICI kaynaklı nedenlerle hizmetin sağlanamaması gibi durumlarda iade koşulları İptal ve İade Politikası’nda düzenlenmiştir.

8. Tarafların Hak ve Yükümlülükleri

• SATICI, hizmeti sözleşmede ve ön bilgilendirmede belirtilen niteliklere uygun olarak sunmakla yükümlüdür.
• SATICI, bakım, güvenlik veya üçüncü taraf platformlardan (sosyal medya API’leri vb.) kaynaklanan geçici kesintilerden, makul çabayı göstermek kaydıyla sorumlu tutulamaz.
• ALICI, hesap bilgilerinin doğruluğundan ve güvenliğinden, hizmeti Kullanım Şartları’na ve yürürlükteki mevzuata uygun kullanmaktan sorumludur.
• ALICI, bağladığı sosyal medya hesapları üzerinden yayınlanan içeriklerden münhasıran sorumludur.

9. Uyuşmazlıkların Çözümü

İşbu sözleşmeden doğan uyuşmazlıklarda, Ticaret Bakanlığı’nca her yıl ilan edilen parasal sınırlar dahilinde ALICI’nın yerleşim yerindeki veya hizmeti satın aldığı yerdeki Tüketici Hakem Heyetleri, bu sınırları aşan durumlarda Tüketici Mahkemeleri yetkilidir. ALICI, şikâyetlerini ayrıca [email protected] adresine veya +90 505 533 87 40 numarasına iletebilir.

10. Yürürlük

ALICI, ödeme adımında işbu sözleşmeyi ve Ön Bilgilendirme Formu’nu okuduğunu ve kabul ettiğini elektronik ortamda onayladığında sözleşme kurulmuş sayılır. Sözleşmenin bir örneği ALICI’nın talebi halinde e-posta ile iletilir ve SATICI tarafından yasal süre boyunca saklanır.

1. Parties

SELLER / SERVICE PROVIDER

• Legal name: Kodrota
• Address: Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44 A İç Kapı No: 18 Kadıköy / İstanbul
• Phone: +90 505 533 87 40
• Email: [email protected]
• Website: https://pomercin.com

BUYER The natural or legal person completing the purchase through a Pomercin account, whose name/title, email, billing and contact details are declared at checkout and at account registration.

2. Subject of the Agreement

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and performance of the digital service (subscription package or additional credit package) ordered electronically by the BUYER through pomercin.com, whose features and sale price are stated on the order/payment screen.

3. Key Characteristics of the Service

Pomercin is a cloud-based software service (SaaS) that offers single-panel management of social media accounts and scheduled publishing (Pomercin Core), AI-powered video production (Pomercin Studio), workflow automation (Pomercin Pilot), and API/MCP integrations.

• Subscription packages: include the features assigned to the package and the periodic credit entitlement for the selected term (monthly or annual).
• Additional credit (top-up) packages: load a one-time additional credit balance onto the account, used for operations such as video rendering, voice-over, AI generation, automation, and publishing.
• The content of the packages, credit amounts, and per-operation credit costs are as announced on pomercin.com and within the application at the time of purchase.

4. Price and Payment

The service fee is shown on the order and payment screen in Turkish Lira (TRY) as a total amount inclusive of taxes. Payment is collected via the infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. by credit or debit card, with 3D Secure verification. Card details are not seen or stored by the SELLER.

Unless cancelled by the BUYER, subscription packages may automatically renew for the same term length at the end of the selected period; the renewal fee is charged at the start of the period. Price changes are announced by email or in-app notification at least 14 days before taking effect and apply from the next renewal.

5. Performance of the Service (Delivery)

The service is a digital service that does not require physical delivery. Once payment is confirmed by PayTR, the purchased package or credits are assigned to the BUYER’s Pomercin account immediately (within 24 hours at the latest) and the BUYER is notified by email. No shipping or additional fee is charged for delivery. Details are set out on the Delivery Terms page.

6. Right of Withdrawal

The BUYER has the right to withdraw from service agreements within 14 (fourteen) days of the agreement being formed, without giving any reason and without paying any penalty.

However, pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed immediately in electronic form and intangible goods delivered to the consumer immediately, and pursuant to Article 15(1)(h) of the same Regulation, for services whose performance has begun, with the consumer’s consent, before the withdrawal period has expired. At checkout, the BUYER expressly confirms that performance of the service is to begin immediately upon payment and accepts that the right of withdrawal ends once performance has begun.

For services whose performance has not yet begun, a withdrawal request may be submitted in writing to [email protected]. In the event of withdrawal, the amount collected is refunded to the card used for payment within 14 days at the latest from the date the notice reaches the SELLER.

7. Cancellation and Refunds

The BUYER may cancel their subscription at any time from the Billing screen in account settings. Cancellation takes effect at the end of the current period; the service continues to be usable until the end of the period and no fee is charged for the next period. Refund conditions for cases such as duplicate or erroneous charges and failure to provide the service due to causes attributable to the SELLER are set out in the Cancellation & Refund Policy.

8. Rights and Obligations of the Parties

• The SELLER is obliged to provide the service in accordance with the characteristics stated in the agreement and the preliminary information.
• The SELLER cannot be held liable for temporary interruptions arising from maintenance, security, or third-party platforms (social media APIs, etc.), provided reasonable effort is shown.
• The BUYER is responsible for the accuracy and security of their account information and for using the service in accordance with the Terms of Use and applicable legislation.
• The BUYER is solely responsible for content published through the social media accounts they connect.

9. Dispute Resolution

For disputes arising from this agreement, the Consumer Arbitration Committees at the BUYER’s place of residence or where the service was purchased are competent within the monetary limits announced annually by the Ministry of Trade, and the Consumer Courts are competent for disputes exceeding those limits. The BUYER may also submit complaints to [email protected] or +90 505 533 87 40.

10. Effectiveness

The agreement is deemed formed once the BUYER electronically confirms, at checkout, that they have read and accepted this agreement and the Preliminary Information Form. A copy of the agreement is sent by email upon the BUYER’s request and is retained by the SELLER for the legally required period.

1. Parties

SELLER / SERVICE PROVIDER

• Legal name: Kodrota
• Address: Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44 A İç Kapı No: 18 Kadıköy / İstanbul
• Phone: +90 505 533 87 40
• Email: [email protected]
• Website: https://pomercin.com

BUYER The natural or legal person completing the purchase through a Pomercin account, whose name/title, email, billing and contact details are declared at checkout and at account registration.

2. Subject of the Agreement

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and performance of the digital service (subscription package or additional credit package) ordered electronically by the BUYER through pomercin.com, whose features and sale price are stated on the order/payment screen.

3. Key Characteristics of the Service

Pomercin is a cloud-based software service (SaaS) that offers single-panel management of social media accounts and scheduled publishing (Pomercin Core), AI-powered video production (Pomercin Studio), workflow automation (Pomercin Pilot), and API/MCP integrations.

• Subscription packages: include the features assigned to the package and the periodic credit entitlement for the selected term (monthly or annual).
• Additional credit (top-up) packages: load a one-time additional credit balance onto the account, used for operations such as video rendering, voice-over, AI generation, automation, and publishing.
• The content of the packages, credit amounts, and per-operation credit costs are as announced on pomercin.com and within the application at the time of purchase.

4. Price and Payment

The service fee is shown on the order and payment screen in Turkish Lira (TRY) as a total amount inclusive of taxes. Payment is collected via the infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. by credit or debit card, with 3D Secure verification. Card details are not seen or stored by the SELLER.

Unless cancelled by the BUYER, subscription packages may automatically renew for the same term length at the end of the selected period; the renewal fee is charged at the start of the period. Price changes are announced by email or in-app notification at least 14 days before taking effect and apply from the next renewal.

5. Performance of the Service (Delivery)

The service is a digital service that does not require physical delivery. Once payment is confirmed by PayTR, the purchased package or credits are assigned to the BUYER’s Pomercin account immediately (within 24 hours at the latest) and the BUYER is notified by email. No shipping or additional fee is charged for delivery. Details are set out on the Delivery Terms page.

6. Right of Withdrawal

The BUYER has the right to withdraw from service agreements within 14 (fourteen) days of the agreement being formed, without giving any reason and without paying any penalty.

However, pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed immediately in electronic form and intangible goods delivered to the consumer immediately, and pursuant to Article 15(1)(h) of the same Regulation, for services whose performance has begun, with the consumer’s consent, before the withdrawal period has expired. At checkout, the BUYER expressly confirms that performance of the service is to begin immediately upon payment and accepts that the right of withdrawal ends once performance has begun.

For services whose performance has not yet begun, a withdrawal request may be submitted in writing to [email protected]. In the event of withdrawal, the amount collected is refunded to the card used for payment within 14 days at the latest from the date the notice reaches the SELLER.

7. Cancellation and Refunds

The BUYER may cancel their subscription at any time from the Billing screen in account settings. Cancellation takes effect at the end of the current period; the service continues to be usable until the end of the period and no fee is charged for the next period. Refund conditions for cases such as duplicate or erroneous charges and failure to provide the service due to causes attributable to the SELLER are set out in the Cancellation & Refund Policy.

8. Rights and Obligations of the Parties

• The SELLER is obliged to provide the service in accordance with the characteristics stated in the agreement and the preliminary information.
• The SELLER cannot be held liable for temporary interruptions arising from maintenance, security, or third-party platforms (social media APIs, etc.), provided reasonable effort is shown.
• The BUYER is responsible for the accuracy and security of their account information and for using the service in accordance with the Terms of Use and applicable legislation.
• The BUYER is solely responsible for content published through the social media accounts they connect.

9. Dispute Resolution

For disputes arising from this agreement, the Consumer Arbitration Committees at the BUYER’s place of residence or where the service was purchased are competent within the monetary limits announced annually by the Ministry of Trade, and the Consumer Courts are competent for disputes exceeding those limits. The BUYER may also submit complaints to [email protected] or +90 505 533 87 40.

10. Effectiveness

The agreement is deemed formed once the BUYER electronically confirms, at checkout, that they have read and accepted this agreement and the Preliminary Information Form. A copy of the agreement is sent by email upon the BUYER’s request and is retained by the SELLER for the legally required period.

1. Parties

SELLER / SERVICE PROVIDER

• Legal name: Kodrota
• Address: Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44 A İç Kapı No: 18 Kadıköy / İstanbul
• Phone: +90 505 533 87 40
• Email: [email protected]
• Website: https://pomercin.com

BUYER The natural or legal person completing the purchase through a Pomercin account, whose name/title, email, billing and contact details are declared at checkout and at account registration.

2. Subject of the Agreement

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and performance of the digital service (subscription package or additional credit package) ordered electronically by the BUYER through pomercin.com, whose features and sale price are stated on the order/payment screen.

3. Key Characteristics of the Service

Pomercin is a cloud-based software service (SaaS) that offers single-panel management of social media accounts and scheduled publishing (Pomercin Core), AI-powered video production (Pomercin Studio), workflow automation (Pomercin Pilot), and API/MCP integrations.

• Subscription packages: include the features assigned to the package and the periodic credit entitlement for the selected term (monthly or annual).
• Additional credit (top-up) packages: load a one-time additional credit balance onto the account, used for operations such as video rendering, voice-over, AI generation, automation, and publishing.
• The content of the packages, credit amounts, and per-operation credit costs are as announced on pomercin.com and within the application at the time of purchase.

4. Price and Payment

The service fee is shown on the order and payment screen in Turkish Lira (TRY) as a total amount inclusive of taxes. Payment is collected via the infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. by credit or debit card, with 3D Secure verification. Card details are not seen or stored by the SELLER.

Unless cancelled by the BUYER, subscription packages may automatically renew for the same term length at the end of the selected period; the renewal fee is charged at the start of the period. Price changes are announced by email or in-app notification at least 14 days before taking effect and apply from the next renewal.

5. Performance of the Service (Delivery)

The service is a digital service that does not require physical delivery. Once payment is confirmed by PayTR, the purchased package or credits are assigned to the BUYER’s Pomercin account immediately (within 24 hours at the latest) and the BUYER is notified by email. No shipping or additional fee is charged for delivery. Details are set out on the Delivery Terms page.

6. Right of Withdrawal

The BUYER has the right to withdraw from service agreements within 14 (fourteen) days of the agreement being formed, without giving any reason and without paying any penalty.

However, pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed immediately in electronic form and intangible goods delivered to the consumer immediately, and pursuant to Article 15(1)(h) of the same Regulation, for services whose performance has begun, with the consumer’s consent, before the withdrawal period has expired. At checkout, the BUYER expressly confirms that performance of the service is to begin immediately upon payment and accepts that the right of withdrawal ends once performance has begun.

For services whose performance has not yet begun, a withdrawal request may be submitted in writing to [email protected]. In the event of withdrawal, the amount collected is refunded to the card used for payment within 14 days at the latest from the date the notice reaches the SELLER.

7. Cancellation and Refunds

The BUYER may cancel their subscription at any time from the Billing screen in account settings. Cancellation takes effect at the end of the current period; the service continues to be usable until the end of the period and no fee is charged for the next period. Refund conditions for cases such as duplicate or erroneous charges and failure to provide the service due to causes attributable to the SELLER are set out in the Cancellation & Refund Policy.

8. Rights and Obligations of the Parties

• The SELLER is obliged to provide the service in accordance with the characteristics stated in the agreement and the preliminary information.
• The SELLER cannot be held liable for temporary interruptions arising from maintenance, security, or third-party platforms (social media APIs, etc.), provided reasonable effort is shown.
• The BUYER is responsible for the accuracy and security of their account information and for using the service in accordance with the Terms of Use and applicable legislation.
• The BUYER is solely responsible for content published through the social media accounts they connect.

9. Dispute Resolution

For disputes arising from this agreement, the Consumer Arbitration Committees at the BUYER’s place of residence or where the service was purchased are competent within the monetary limits announced annually by the Ministry of Trade, and the Consumer Courts are competent for disputes exceeding those limits. The BUYER may also submit complaints to [email protected] or +90 505 533 87 40.

10. Effectiveness

The agreement is deemed formed once the BUYER electronically confirms, at checkout, that they have read and accepted this agreement and the Preliminary Information Form. A copy of the agreement is sent by email upon the BUYER’s request and is retained by the SELLER for the legally required period.

1. Parties

SELLER / SERVICE PROVIDER

• Legal name: Kodrota
• Address: Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44 A İç Kapı No: 18 Kadıköy / İstanbul
• Phone: +90 505 533 87 40
• Email: [email protected]
• Website: https://pomercin.com

BUYER The natural or legal person completing the purchase through a Pomercin account, whose name/title, email, billing and contact details are declared at checkout and at account registration.

2. Subject of the Agreement

The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and performance of the digital service (subscription package or additional credit package) ordered electronically by the BUYER through pomercin.com, whose features and sale price are stated on the order/payment screen.

3. Key Characteristics of the Service

Pomercin is a cloud-based software service (SaaS) that offers single-panel management of social media accounts and scheduled publishing (Pomercin Core), AI-powered video production (Pomercin Studio), workflow automation (Pomercin Pilot), and API/MCP integrations.

• Subscription packages: include the features assigned to the package and the periodic credit entitlement for the selected term (monthly or annual).
• Additional credit (top-up) packages: load a one-time additional credit balance onto the account, used for operations such as video rendering, voice-over, AI generation, automation, and publishing.
• The content of the packages, credit amounts, and per-operation credit costs are as announced on pomercin.com and within the application at the time of purchase.

4. Price and Payment

The service fee is shown on the order and payment screen in Turkish Lira (TRY) as a total amount inclusive of taxes. Payment is collected via the infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. by credit or debit card, with 3D Secure verification. Card details are not seen or stored by the SELLER.

Unless cancelled by the BUYER, subscription packages may automatically renew for the same term length at the end of the selected period; the renewal fee is charged at the start of the period. Price changes are announced by email or in-app notification at least 14 days before taking effect and apply from the next renewal.

5. Performance of the Service (Delivery)

The service is a digital service that does not require physical delivery. Once payment is confirmed by PayTR, the purchased package or credits are assigned to the BUYER’s Pomercin account immediately (within 24 hours at the latest) and the BUYER is notified by email. No shipping or additional fee is charged for delivery. Details are set out on the Delivery Terms page.

6. Right of Withdrawal

The BUYER has the right to withdraw from service agreements within 14 (fourteen) days of the agreement being formed, without giving any reason and without paying any penalty.

However, pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed immediately in electronic form and intangible goods delivered to the consumer immediately, and pursuant to Article 15(1)(h) of the same Regulation, for services whose performance has begun, with the consumer’s consent, before the withdrawal period has expired. At checkout, the BUYER expressly confirms that performance of the service is to begin immediately upon payment and accepts that the right of withdrawal ends once performance has begun.

For services whose performance has not yet begun, a withdrawal request may be submitted in writing to [email protected]. In the event of withdrawal, the amount collected is refunded to the card used for payment within 14 days at the latest from the date the notice reaches the SELLER.

7. Cancellation and Refunds

The BUYER may cancel their subscription at any time from the Billing screen in account settings. Cancellation takes effect at the end of the current period; the service continues to be usable until the end of the period and no fee is charged for the next period. Refund conditions for cases such as duplicate or erroneous charges and failure to provide the service due to causes attributable to the SELLER are set out in the Cancellation & Refund Policy.

8. Rights and Obligations of the Parties

• The SELLER is obliged to provide the service in accordance with the characteristics stated in the agreement and the preliminary information.
• The SELLER cannot be held liable for temporary interruptions arising from maintenance, security, or third-party platforms (social media APIs, etc.), provided reasonable effort is shown.
• The BUYER is responsible for the accuracy and security of their account information and for using the service in accordance with the Terms of Use and applicable legislation.
• The BUYER is solely responsible for content published through the social media accounts they connect.

9. Dispute Resolution

For disputes arising from this agreement, the Consumer Arbitration Committees at the BUYER’s place of residence or where the service was purchased are competent within the monetary limits announced annually by the Ministry of Trade, and the Consumer Courts are competent for disputes exceeding those limits. The BUYER may also submit complaints to [email protected] or +90 505 533 87 40.

10. Effectiveness

The agreement is deemed formed once the BUYER electronically confirms, at checkout, that they have read and accepted this agreement and the Preliminary Information Form. A copy of the agreement is sent by email upon the BUYER’s request and is retained by the SELLER for the legally required period.